Can "responded" be added in the filter? This way, a technician can sort for tickets that he has not responded to yet in the app and not have to scroll through the whole list to look for tickets he has not responded to.
2 Votes
2 Comments
Sorted by
A
Ashley JacksonIrth
over 1 year ago
Hi Chris and Tuan,
We are working to have this feature designed in a future release. We will be sure to notify you as this item continues through the development process.
0 Votes
C
Chris Young
over 1 year ago
Totally agree. Also show if in "Ongoing" on summary screen.
Can "responded" be added in the filter? This way, a technician can sort for tickets that he has not responded to yet in the app and not have to scroll through the whole list to look for tickets he has not responded to.
2 Votes
2 Comments
Ashley Jackson Irth over 1 year ago
Hi Chris and Tuan,
We are working to have this feature designed in a future release. We will be sure to notify you as this item continues through the development process.
0 Votes
Chris Young over 1 year ago
Totally agree. Also show if in "Ongoing" on summary screen.
1 Votes
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