Include Notification Type in Ticket History for Queued and Delivered Items.
Posted 7 days ago by Karla Gartner
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When viewing the history of a ticket and seeing ticket Queued, include the type of notification and the destination.
For Example:
Today:
2/25/2025 4:16:10 AM: Ticket Queued
DETAILS: Ticket queued for delivery
Request:
2/25/2025 4:16:10 AM: Ticket Queued
DETAILS: Ticket Due Time Queued for delivery to abc@company.com
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