To expand reporting capabilities and support deeper operational insights, adding Facility Location and Responsibility Area as available dimensions in the Ticket datasets within Power BI would be meaningful.
These fields would allow users to:
Segment and analyze ticket volume, response times, and outcomes by facility
Track trends and accountability within designated responsibility areas
Align reporting with internal structures for more actionable insights and targeted process improvements
This enhancement would be especially valuable for organizations with distributed teams or region-based operations, helping bridge the gap between field activity and strategic oversight.
1 Votes
1 Comments
Lindsay RennerIrth
11 months ago
Our Development and Data teams are currently evaluating this request as part of ongoing improvements to the Power BI reporting experience. While we don’t have a confirmed timeline yet, we’ll be sure to provide updates here as soon as more information becomes available.
Please keep the feedback coming—it’s incredibly helpful as we prioritize future enhancements.
To expand reporting capabilities and support deeper operational insights, adding Facility Location and Responsibility Area as available dimensions in the Ticket datasets within Power BI would be meaningful.
These fields would allow users to:
Segment and analyze ticket volume, response times, and outcomes by facility
Track trends and accountability within designated responsibility areas
Align reporting with internal structures for more actionable insights and targeted process improvements
This enhancement would be especially valuable for organizations with distributed teams or region-based operations, helping bridge the gap between field activity and strategic oversight.
1 Votes
1 Comments
Lindsay Renner Irth 11 months ago
Our Development and Data teams are currently evaluating this request as part of ongoing improvements to the Power BI reporting experience. While we don’t have a confirmed timeline yet, we’ll be sure to provide updates here as soon as more information becomes available.
Please keep the feedback coming—it’s incredibly helpful as we prioritize future enhancements.
0 Votes
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