When a onecall ticket comes into UTS and is split into multiple Facility tickets, put some indicator on the ticket whose response has been sent. Or, even better, put an indicator on the ticket that is currently set to send a response as the facilities are being located.
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L
Lindsay Rennerposted
23 days ago
Irth
Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.
When a onecall ticket comes into UTS and is split into multiple Facility tickets, put some indicator on the ticket whose response has been sent. Or, even better, put an indicator on the ticket that is currently set to send a response as the facilities are being located.
0 Votes
1 Comments
Lindsay Renner posted 23 days ago Irth
Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.
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