closing tickets via app

Posted about 14 hours ago by Matthew.eissinger

Post a topic
M
Matthew.eissinger

we would like to be able to run a report to show how many tickets were closed via the internet vs the app. it is a company policy now to close via the app if there are any markings required and it's a lot to go thru each ticket individually to check. it would be nice to show run a report showing how many tickets closed that day and how they were closed. maybe even with hyperlinks to each ticket we can click on to run an audit

0 Votes


1 Comments

L

Lindsay Renner posted about 9 hours ago

Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.

0 Votes

Login or Sign up to post a comment