Process Automation Logic Implementation

Posted 19 days ago by Will Goddard

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Will Goddard

For tickets there's an option if there's two conflicting process automations to place it in the folder with less tickets. There's no option for this for work items and if there's two conflicting process automations it defaults to whichever was made first and there's no way of changing it. I had to manually go in to 140 process automations over the weekend when the system could load them at a reasonable rate to update them. Adding the toggle for work items that exists for tickets would be a necessary help and would save hours of after hour work especially if a larger project update was needed that involved even more process automations.

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Lindsay Renner Irth 13 days ago

Hey Will,

Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services. As this request progresses, you can expect to find updates here.

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