Excavator Positive Response via SMS and Email:Excavators can now receive Positive Response notifications by both SMS text message and email, based on their opt-in preference. Excavators who have opted in receive both a text and an email when their ticket is completed, while those who have not continue to receive email only.
Automatic Excavator SMS Opt-In Handling: UtiliSphere now reads and stores the excavator opt-in indicator directly from incoming locate tickets and automatically flags opted-in excavators for SMS notifications, removing the need to maintain separate Positive Response profiles for texting.
Reload Attachments When Forwarding or Resending a Positive Response: When forwarding or resending an excavator Positive Response, users can now reload or regenerate the attached files so the latest version of a sketch or document is sent.
WHAT'S FIXED:
Digsite Map Missing from Automated Response Emails: Fixed an issue where automated Positive Response and design response emails could include a screenshot of an application error page instead of the digsite map image. These emails now reliably include the correct generated map.
Facility Maps Not Loading in Locate Response Emails: Fixed an intermittent timing issue that could cause facility or digsite maps to fail to load or attach in some automated locate response emails.
Invalid Geometry When Editing Responsibility Areas: Fixed an issue involving invalid geometry that could occur while editing a Responsibility Area, improving the reliability of Responsibility Area edits.
VERSION: 2026.14.0
WHAT'S NEW:
Excavator Positive Response via SMS and Email: Excavators can now receive Positive Response notifications by both SMS text message and email, based on their opt-in preference. Excavators who have opted in receive both a text and an email when their ticket is completed, while those who have not continue to receive email only.
Automatic Excavator SMS Opt-In Handling: UtiliSphere now reads and stores the excavator opt-in indicator directly from incoming locate tickets and automatically flags opted-in excavators for SMS notifications, removing the need to maintain separate Positive Response profiles for texting.
Reload Attachments When Forwarding or Resending a Positive Response: When forwarding or resending an excavator Positive Response, users can now reload or regenerate the attached files so the latest version of a sketch or document is sent.
WHAT'S FIXED:
Digsite Map Missing from Automated Response Emails: Fixed an issue where automated Positive Response and design response emails could include a screenshot of an application error page instead of the digsite map image. These emails now reliably include the correct generated map.
Facility Maps Not Loading in Locate Response Emails: Fixed an intermittent timing issue that could cause facility or digsite maps to fail to load or attach in some automated locate response emails.
Invalid Geometry When Editing Responsibility Areas: Fixed an issue involving invalid geometry that could occur while editing a Responsibility Area, improving the reliability of Responsibility Area edits.
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