It would be highly valuable to offer Power BI templates that merge only the overlapping fields from both the Live (hourly) and Historical (daily) datasets into a single, unified reporting model.
Why It Matters
Today, users must build and maintain two separate reports—then manually export and merge data to get a full picture. This hinders efforts to:
Track short-term actions and long-term outcomes together
Perform complete lifecycle analysis
Measure the impact of changes over time
Align operational and strategic insights in one place
Proposed Enhancement
Add hybrid templates with:
Shared fields (e.g., Ticket ID, Center, Dates) from both datasets
Pre-modeled joins to simplify setup
Recommended measures for use cases like SLA tracking or audit reviews
Value
Eliminates duplicate reporting effort
Drives adoption through easier setup and richer insights
Supports deeper analysis of behavior, performance, and ROI
Empowers users to answer both what happened and why—in one view
This enhancement would turn embedded reporting into a more strategic, end-to-end analytics solution.
1 Votes
1 Comments
L
Lindsay Rennerposted
23 days ago
Irth
Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.
It would be highly valuable to offer Power BI templates that merge only the overlapping fields from both the Live (hourly) and Historical (daily) datasets into a single, unified reporting model.
Why It Matters
Today, users must build and maintain two separate reports—then manually export and merge data to get a full picture. This hinders efforts to:
Track short-term actions and long-term outcomes together
Perform complete lifecycle analysis
Measure the impact of changes over time
Align operational and strategic insights in one place
Proposed Enhancement
Add hybrid templates with:
Shared fields (e.g., Ticket ID, Center, Dates) from both datasets
Pre-modeled joins to simplify setup
Recommended measures for use cases like SLA tracking or audit reviews
Value
Eliminates duplicate reporting effort
Drives adoption through easier setup and richer insights
Supports deeper analysis of behavior, performance, and ROI
Empowers users to answer both what happened and why—in one view
This enhancement would turn embedded reporting into a more strategic, end-to-end analytics solution.
1 Votes
1 Comments
Lindsay Renner posted 23 days ago Irth
Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.
0 Votes
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