Is there a way to have a designation for an attachment that is not specific to gas or electric? Currently, if we attach a photo/screenshot of a text message or phone call, there isn't a way to find that specific attachment without opening up each attachment. That's ok when we only have 30 or fewer attachments but becomes a challenge when a ticket has over 100 pictures. I would also like to use this when we fill out meet sheets mandated by Xcel Energy.
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1 Comments
S
Stuthi HegdeIrth
about 22 hours ago
Hi Michael,
Thanks for your question! I have two follow ups:
1. Could you clarify what you mean by 'designations for attachments'?
2. When looking for specific attachments, are you looking for a specific file name/description/date range?
Is there a way to have a designation for an attachment that is not specific to gas or electric? Currently, if we attach a photo/screenshot of a text message or phone call, there isn't a way to find that specific attachment without opening up each attachment. That's ok when we only have 30 or fewer attachments but becomes a challenge when a ticket has over 100 pictures. I would also like to use this when we fill out meet sheets mandated by Xcel Energy.
0 Votes
1 Comments
Stuthi Hegde Irth about 22 hours ago
Hi Michael,
Thanks for your question! I have two follow ups:
1. Could you clarify what you mean by 'designations for attachments'?
2. When looking for specific attachments, are you looking for a specific file name/description/date range?
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