Goals and Objectives

Modified on Thu, Oct 5, 2023 at 3:47 PM

Coursettra allows for the setup of a 4-tier objective hierarchy:

  • Company Goals
  • Training Goals
  • Course Goals 
  • Lesson Goals 


Following is an example of an Objective Hierarchy appropriate to the One Call Center:   


(Note is not an official example of OHIO811.   Ohio is used simply as a representation of the state from which the offices of IRTH Solutions reside)


  • Company:  Increase awareness of the Damage Prevention Industry
    • Training Goal:  Home Owner Awareness
    • Training Goal:  Excavator Awareness
      • Course Goal:  Know safe digging best practices as established in the state of Ohio
        • Lesson Goal:  Know two ways for contacting Ohio811  (This is a lesson goal that might be re-used as part of the Homeowner Awareness training as well)
        • Lesson Goal:  Know the information that must be collected prior to submitting a locate request
        • Lesson Goal :  Know the proper tolerance zone when working within Ohio
        • Lesson Goal :  Understand what it means to White Line your dig site
        • Lesson Goal :  Know the color codes established for each type of infrastructure
      • Course Goal:  Become familiar with safe digging laws in as established in the state of Ohio
        • Lesson Goal :  Become familiar with the Ohio Revised Code
        • Lesson Goal :  Know the minimum fines imposed for non compliance with Ohio Laws
        • Lesson Goal :  Become familiar with the enforcement bodies for the Ohio Laws
      • Course Goal:  Understand the dangers and fines associated with damages
    • Training Goal:  Member Awareness
  • Company Goal:  Educate on the Laws and Regulations surrounding the Damage Prevention industry
  • Company Goal:  Communicate safe digging best practices for the Damage Prevention industry

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